Testimonials

 " I am currently a guest here at your resort and I want to take a moment to let you know how impressed I am with the customer service I have received from your staff. My original plan was to compliment the reservations person who helped me but after spending the night I have come to realize that would not be fair. Every single person I have interacted with has shown outstanding customer service and should be complimented. In my position as the National Sales manager I travel about 90% of my time and stay in resorts and hotels across the country including many 5 star properties, yet my experience here has exceeded all of them. Your property is very nice, the location beautiful but it is your staff that makes it outstanding."
Tara Rodoni, National Sales Manager, CUnet

“A great week! We thoroughly enjoyed the wonderful hospitality, great customer service and beautiful accommodations. Rest assured, I look forward to hosting another event at your establishment.”
Christopher Nelson, Regional Sales Manager, AnTech Diagnostics

I want to express my appreciation for the entire Lakeway Team. It is my responsibility to plan and execute meetings and retreat functions. In all my years of doing this, I can easily say that our experience with Lakeway has been the best. Our conference manager was very patient and accommodating - every request I had, she responded to quickly and pleasantly. I can honestly say, she went the extra mile to make me happy and I appreciate all of her help.

Down to every detail, everything exceeded my expectations. Everyone I encountered at your resort was helpful and friendly. One of my bosses even commented that every Lakeway employee that he saw greeted him warmly. The CEO of our company made the request that we just return to Lakeway rather than go anywhere else.

As I'm sure you already know, planning events like this can be very stressful. Not only is the resort beautiful and well maintained, but also, having everything go so smoothly enabled me to actually enjoy the weekand visit with my associates. Please know that Windsor will be returning to Lakeway and its due largely in part to the exceptional service of your team.
Jeanine Reagan, Administrative Assistant, Windsor Property Management Company


“I recently stayed at Lakeway Resort and Spa and had the BEST time! The room was more than comfortable, with a ton of space. The service was amazing from the front desk staff to the restaurant managers (I was lucky enough to encounter), the spa, and the pool bar staff. I was in town for a couple of days to escape work, and I did indeed achieve that objective. I have already told everyone that I have spoken with about my experience, and I hope that they too come to stay and have an awesome time. Then the food… Are you kidding? It was top notch. I had Puncho and Lefty for breakfast and the filet for dinner. I met with my trainer and found out I had gained two pounds. I would do it again in a heartbeat. In short, the overall experience was one I will treasure. And I hope to come back soon! “
Mary Mebus


“Our stay at Lakeway Resort and Spa exceeded our expectations. We only had a short time, and to wake up with a view of the Lake was a wonderful way to start our day… then to the San Saba Spa for some quiet, relaxing care. After that our engines were restarted and we were off to enjoy the area. I must stay we, my wife and I, needed this recharge and the respite provided by Lakeway and its comfortable and competent staff. Thanks for everything.”
Bill Jeter


“The passion and commitment the staff has for the property is inspiring. The amount of time that was taken to highlight all the wonderful possibilities that make Lakeway and the Hill Country unique showed true dedication to the success of my event. It is what I consider above and beyond the call of duty. This program could not have taken place as seamlessly as it did without Conference Services’ total commitment to detail and organizational skills, which are out of this world!! The Banquets department was a pleasure to work with, as they also embody what I call the servants heart mentality. I wish I could acknowledge every person that I came in contact with, because they were all instrumental in making the program great! Professionalism runs deep at Lakeway... the staff has my sincere appreciation and I hope to work with Lakeway Resort and Spa again.”
Lisa Ramsay, CMP, Protective Life Insurance Company


“I cannot say enough good things about our experience. The staff was extremely attentive and I thought their team did an excellent job turning the meeting room into a very comfortable, intimate setting. Our executives truly enjoyed the guestroom accommodations and resort experience provided. Of course with nothing but the lake to look at how could we go wrong? We were all blown away, and that isn’t an easy task.”
Emma Canales, Executive Assistant to GVPs Procurement & Distribution, Whole Foods Market


“My husband and I had such a wonderful time this weekend!! The amenities left in our room were so thoughtful and the view of the lake was beautiful! The spa staff is very accommodating and scheduled an appointment for me even though they were full. After being pampered at the spa, the delightful meals, and elegant wine pairings… we felt like royalty. I’ll definitely do my best to schedule my company's future offsite events here.”
Nancy Slayton, Executive Assistant